Full Project Paper Compile all 5 chapters into a single cohesive final project plan. The final paper must include a cover page, executive summary, table of contents (list of tables, list of images, if

Full Project Paper Compile all 5 chapters into a single cohesive final project plan. The final paper must include a cover page, executive summary, table of contents (list of tables, list of images, if
The Microsoft Company Phase 1 – Background, Business Justification, and Project Introduction Background, Business Justification, and Project Introduction The Microsoft Company Background, Business Justification, and Project Introduction The background According to Warner (2019), Microsoft Company is among the world-recognized organizations that develop, create, design, market, retail and supply computing hardware and software. The organization has also developed multimedia files and books regarding its products, like the services offered, development of email etc., as a global marketing process. Additionally, Microsoft Company has a development and research center in Washington, United States, that ensures continuous improvement and better service delivery based on the evolving needs of the clients. The organization was founded by Allen and B Gates in 1975, where the name Microsoft was an acronym for software and Microcomputers. In 1985m the organization began to dramatically improve its electronic publishing, especially with the creation of Encarta or encyclopedia. According to Wallace & Erickson (1992), in 1986, the organization became publicly owned and the most profitable and powerful globally. It made a record by making twenty-five cents for every dollar sold. In 1996, the organization’s net worth got to two billion dollars; by the 2007 recession, the organization had increased its net worth to fourteen billion dollars. However, over the years, the competition began growing in the technological industry, and the rival companies would accuse Microsoft of unfair competitive practices. Additionally, software prices began reducing gradually since other companies would produce them for lower prices. The US courts determined that Microsoft Company had engaged in unfair competitive programs since it prevented their customers from installing different software on their computers. In 2019, the company was ranked as the top software developer and is currently ranked twenty-first in the fortune 500. Other Microsoft Company competitors include Facebook, amazon, google and apple. Although the company remained dominant with its IBM, in 2015, it lost to android, which has the most users globally. Some products of Microsoft Company include servers, laptops, desktops, tabs and gadgets. Their software is a visual studio, cloud computing called Azure, Bing and MSN. In 2010, Apple Company was ranked as the most profitable globally; however, in 2018, Microsoft Company retook the position after generating over a trillion dollars. Over the years, Microsoft users and competitors have claimed monopoly structures, including the programs and devices are not compatible with other software, poor security structures, their programs are not easy to use, and it is not robust. For this paper, we will evaluate Microsoft Company’s business need for e-commerce and introduce our project. The business justification Over the years, we have understood that Microsoft is among the most valuable companies globally due to profitability, high revenues and great innovation during the development process. However, the organization has been exposed to competition from companies like apple, amazon, and Facebook, among others. (Alt & Zimmermann 2019). Therefore, we would like to develop cheaper options for the Microsoft Company to ensure access to customers, affordability and cheaper options. Therefore, we would like to introduce e-commerce on behalf of Microsoft Company. Numerous reasons justify the application of e-commerce for Microsoft Company; firstly, it is because there are new competitors in the market using a similar program. For example, amazon and apple companies allow customers to purchase products over the internet conveniently. Therefore, for Microsoft Company to remain competitive, it should consider similar practices. Most companies are eliminating the old in-store purchase program; therefore, Microsoft Company should consider the new change. The second justification is more customers will access Microsoft Company’s products when e-commerce is embraced. Generally, not all Microsoft customers can reach its stores since they are not located in the US or have travelling issues. Therefore, e-commerce will ensure that customers globally can order products shipped within a few hours to days. Customers within Asia and UAE have embraced the role of technology over the years, which is why investing in them is a great option. The e-commerce option can be justified because it will help Microsoft Company to outsource new markets globally. As stated, the competition between Microsoft Company and other organizations has become intense. Initially, Microsoft depended on American and European markets for profits; however, due to inflation and competition, there is a need to focus on newer markers, especially in Asia, where people are becoming more interested in the technological industry. The e-commerce will help Microsoft Company explore new markets and generate more income over the years. The e-commerce will be more profitable to the company since it means that when Microsoft establishes a website for sales programs, the long supply chain will be eliminated since people will directly purchase from the company. This means that Microsoft will eliminate costs associated with marketers, suppliers etc., which significantly raises the cost of production. Additionally, customers will pay for their shipment costs. Therefore, the costs associated with transporting and storage will also be significantly eliminated. Another justification for e-commerce for Microsoft Company is the need to reduce prices; other companies like Samsung, Huawei and amazon highly depend on lower prices to keep running and provide customer service. Therefore, Microsoft needs to gradually reduce its prices for the customers to ensure they can afford such technological products. Since Microsoft Company seeks to engage developing countries like Asia, UAE and Africa, there is a need to ensure products are affordable and reliable. Therefore, through e-commerce, the supply chain process will be direct. Therefore, costs associated with retailers, wholesalers, warehousing and brokers will be eliminated. This means that customers can assess such products for lower prices. Amazon has been using the same strategy where once products are manufactured, they are directly sold to customers for lower costs. Although the profit margins are low, the organization has kept a good reputation and faster sales, thus leading to overall profitability. Microsoft Company needs to understand that the technology sector has evolved over the years; in the past, people would drive to the next store and purchase any laptop, TV and gadget required. However, today everything is all about online purchases, where people pay, and products are delivered within a few hours based on the location. Therefore, Microsoft Company should consider making home and office deliveries to compete with Apple and Amazon. Although in the Microsoft Azure program, there is e-commerce access to products and services, the company needs to overhaul its supply chain process. Project Introduction For this part, we will understand how the e-commerce segment of Microsoft Company will work to prevent interference with the company’s other departments and promote general success. Currently, Microsoft Company does not have a website to sell or market its products; the information on the website includes the company’s values, goals, objectives, history, management and leadership. Therefore, the initial step in the project’s success is developing a website. (Nanduri et al. (2020). Through the site, Microsoft Company will be posting information regarding its current in-store products, payment options and locations of the shipment. After a customer selects the product, they would like to purchase, like laptops, specifications will be identified like models, processing power, number of units, color etc. one customer will be allowed to purchase numerous products in one cart. Then the customer will pay for the product and shipment costs, and the company’s logistics management will begin the shipment process within the hour. Deliveries will be made between two hours and three days based on the customer’s location. However, delivery delays may happen for international deliveries; products will then be shipped to specific locations as identified by the buyers. Then customers will have two weeks to check the product’s performance and make free returns if it malfunctions or does not meet their specifications. We expect the e-commerce process to be customer-centric since it promotes access to products, and customers can seek deliveries from any location. Additionally, customers may specify the product’s information required. Conclusion The website aims to ensure customers have more access to Microsoft Company’s products since they will make orders delivered to specific locations and indicated. Additionally, e-commerce will ensure Microsoft Company can compete with other companies like Apple and Amazon that are using similar programs for customer access. References Alt, R., & Zimmermann, H. D. (2019). Electronic markets on platform competition. Electronic Markets, 29(2), 143-149. https://link.springer.com/article/10.1007/s12525-019-00353-y Nanduri, J., Jia, Y., Oka, A., Beaver, J., & Liu, Y. W. (2020). Microsoft uses machine learning and optimization to reduce e-commerce fraud. INFORMS Journal on Applied Analytics, 50(1), 64-79. https://pubsonline.informs.org/doi/abs/10.1287/inte.2019.1017 Wallace, J., & Erickson, J. (1992). Hard drive: Bill Gates and the making of the Microsoft Empire (p. 426). New York: Wiley. https://oarklibrary.com/file/2/1c4cb41d-0780-423b-a6f4-477b5e2e062f/c0550855-8f4f-409a-b2df-99c31ddefac3.pdf Warner, J. P. (2019). Microsoft: A Strategic Audit. https://digitalcommons.unl.edu/cgi/viewcontent.cgi?article=1153&context=honorstheses
Full Project Paper Compile all 5 chapters into a single cohesive final project plan. The final paper must include a cover page, executive summary, table of contents (list of tables, list of images, if
Project Research Phase 2 – Research and Recommendation Project Research Introduction Technology and business development are two intertwined concepts in today’s world. Technology has become an essential part of the business world and gets used in every aspect of modern business operations. Business development involves leveraging technology to help businesses grow, expand, and increase their efficiency and profits. Technology has enabled businesses to improve their operations, increase their reach and customer base, and develop innovative products and services. It has also opened up vast opportunities for businesses to explore new markets and increase their profits. Using technology in the industry has allowed firms to reduce costs and save time. Businesses can automate certain processes, which can help them improve their efficiency and productivity. In this paper, the advantages and recommendations associated with the integration of technology in business will get evaluated. Decision Criteria Business intelligence and analytics are becoming increasingly crucial for business development. As organizations continue to generate more significant amounts of data, they must utilize it to make informed decisions and gain a competitive advantage (Larson and Chang, 2016). Several criteria were used to identify business intelligence and analytics as vital for business development. The first criterion is the ability to make more informed decisions. Business intelligence and analytics can provide organizations with insights into their customers, markets, and operations to help them make better decisions. By leveraging data from multiple sources, organizations can identify trends and uncover insights that would otherwise be difficult to detect. It can result in improved decision-making and a greater understanding of the business’s performance. The second criterion is the ability to remain competitive in the market. By leveraging data, organizations can understand how their competitors are performing and ensure they are staying caught up. It can help organizations stay ahead of the competition and maintain their position in the market. The third criterion is the ability to stay ahead of the curve. Business intelligence and analytics can help organizations anticipate changes in the marketplace before they occur. By leveraging data and insights, organizations can stay one step ahead of their competition and better prepare for the future. The fourth criterion is the ability to improve operational efficiency. Business intelligence and analytics can identify opportunities for improvement and help streamline operations. It can improve efficiency and cost savings and increase organizational performance. The fifth criterion is the ability to identify new opportunities. Business intelligence and analytics can help organizations identify new markets, customer segments, and products that may benefit the organization. These insights can be used to develop new strategies and capitalize on new opportunities. It is important to note that business intelligence and analytics are not a one-size-fits-all solution. Organizations must be willing to invest in the right resources and technologies to leverage data and insights effectively. It includes having the right personnel, tools, and processes to leverage data and analytics effectively. Organizations must recognize the importance of creating a culture open to data-driven decision-making and being willing to take risks and innovate. Further Analysis David Larson and Victor Chang’s review of agile, business intelligence, analytics, and data science provides valuable insights into the interconnectedness of these four disciplines. Their findings suggest that organizations should strive to create an integrated environment where agile, business intelligence, analytics, and data science can work together to provide the most value. I agree with the authors that organizations should invest in developing analytics capabilities and using cloud computing and other technological tools to facilitate collaboration and data-driven decision-making (Muller et al., 2018; Larson and Chang, 2016). I recommend that organizations prioritize data-driven decisions, use data governance tools to ensure integrity, and promote data literacy across the organization. Organizations should also consider the importance of data security when developing their data-driven strategies. Data security is essential for organizations to protect their data and ensure that only authorized personnel can access it. Organizations should invest in analytics and data science to gain insights into customer needs, trends, and behaviors. By leveraging the power of analytics and data science, organizations can better understand their customer segments and tailor their offerings accordingly. Moreover, organizations should also strive to foster a culture of continuous improvement and innovation. Organizations can quickly adapt their strategies to meet ever-changing customer needs by engaging in regular feedback sessions and agile development methods. Organizations should invest in developing business intelligence tools to identify opportunities and create actionable metrics. Recommendation Comparison The recommendations of Rachinger et al. (2018) are insightful and well-rounded. The authors have effectively highlighted the effects of digitalization on business model innovation, which is an increasingly relevant topic in the modern business world. Digitalization has enabled companies to create and deliver new services and business models, often combined with traditional products or services. It has allowed companies to compete in new markets and increase their customer base while reducing costs and increasing operational efficiency. I agree with the authors’ recommendations that digitalization has a significant and increasing influence on business model innovation. The authors have also identified how digitalization changes how firms interact with customers and manage their internal processes. Customers can now benefit from a more personalized experience, while firms can become more efficient and cost-effective (Larson and Chang, 2016). Companies should actively monitor and adjust their business models to keep up with the changing digital landscape. Companies should leverage digital technologies such as artificial intelligence and machine learning to gain a competitive edge. Companies should also focus on developing their digital capabilities, such as data analytics and automation, to better understand their customers and optimize their operations (Grant et al., 2017). Finally, companies should be open to experimenting with new business models and strategies to stay ahead of the competition and keep up with the ever-evolving digital environment. Challenges One of the biggest challenges of Business Intelligence and Analytics is managing the data. Businesses must ensure that their data is accurate, up-to-date, and organized. Companies have to ensure that the data is properly stored and secure. This process can be time-consuming and costly, as businesses must ensure that the data collected is relevant and reliable. Another challenge is data governance. Data governance involves setting policies and procedures that define how the data gets used, how it is shared and accessed, and how it is maintained. Data governance ensures that the data collected is aligned with the business’s objectives and strategies. Organizations must ensure that their data governance program is well-defined and regularly updated. Business Intelligence and Analytics require a high level of expertise. Organizations must hire skilled analysts and data scientists to analyze the data and make informed decisions (Larson and Chang, 2016). Businesses must ensure that their employees are appropriately trained in using Business Intelligence and Analytics tools and technologies. There is challenging to stay up to date with the latest technologies and trends in Business Intelligence and Analytics. As the industry is rapidly changing, organizations must ensure that they get equipped with the latest tools and technologies. They must also invest in ongoing employee training and education to ensure they are using the most effective and efficient methods. Critique Some areas could be further explored. For instance, the authors could have extended their research to include a more comprehensive view of the business analytics landscape, including predictive analytics, machine learning, and artificial intelligence. The article could have discussed the potential costs and benefits of implementing business analytics initiatives (Ghobakhloo and Iranmanesh, 2021). The article provides an informative and valuable overview of the challenges and possible solutions associated with leveraging business analytics to create value. Conclusion Business intelligence (BI) is a technology-driven process for analyzing data and presenting actionable information to help executives, managers, and other corporate end-users make informed business decisions. BI encompasses a variety of tools, applications, and methodologies that enable organizations to collect data from internal systems and external sources, prepare it for analysis, develop and run queries against the data, and create reports. BI systems can provide historical, current, and predictive views of business operations, often using data gathered in a data warehouse or data mart and occasionally working from operational data. BI can also help companies determine which markets to enter, which products and services to offer, and help identify customer trends and behaviors. As such, BI helps to drive smarter, data-driven business decisions. References Ghobakhloo, M., & Iranmanesh, M. (2021). Digital transformation success under Industry 4.0: A strategic guideline for manufacturing SMEs. Journal of Manufacturing Technology Management, 32(8), 1533-1556. Larson, D., & Chang, V. (2016). A review and future direction of agile, business intelligence, analytics, and data science. International Journal of Information Management, 36(5), 700-710. Rachinger, M., Rauter, R., Müller, C., Vorraber, W., & Schirgi, E. (2018). Digitalization and its influence on business model innovation. Journal of Manufacturing Technology Management. Vidgen, R., Shaw, S., & Grant, D. B. (2017). Management challenges in creating value from business analytics. European Journal of Operational Research, 261(2), 626-639.
Full Project Paper Compile all 5 chapters into a single cohesive final project plan. The final paper must include a cover page, executive summary, table of contents (list of tables, list of images, if
12 Project Design in Technology in Organizational Communication Student name Institution Date Proposed Project Solution Project Overview The goal of this project is to increase corporate communication via the use of technology. The project will center on developing an easy-to-use and navigate communication platform that will allow staff to access and exchange information easily. This platform will let departments, supervisors, and employees communicate with one another. Project Goals This project aims to provide a communication platform that promotes effective and efficient communication across departments, management, and employees. The platform should be user-friendly and straightforward, with capabilities like real-time chat, task management, document sharing, and other collaboration tools to keep all stakeholders informed and on the same page (Arlati, et al, 2021). Users should also be able to create and assign tasks, as well as track their progress on those tasks using the site. The platform should provide a safe environment for confidential data, allowing any sensitive information to be transmitted without the danger of being accessed by unauthorized parties. The platform should have analytics and reporting tools to assist managers and staff in identifying patterns and better understanding the effectiveness of their communication. Project Objectives The goals of this project are as follows: Create a user-friendly communication platform for quickly accessing and sharing information. Establish an efficient and effective communication platform that promotes cooperation across departments, supervisors, and employees. Create an easy-to-use and navigate platform. Test the platform and make necessary improvements to ensure it fits the users’ needs. Project Requirements The following are the project requirements: A straightforward communication platform that is simple to use and navigate. The capacity to obtain and distribute information rapidly. Provide users with secure login access. A platform that facilitates departmental, management, and employee cooperation. A collaborative tool that enables real-time cooperation. A platform that allows for file exchange. A platform for the formation of organizations and projects. The capacity to manage and track tasks. A mobile-friendly platform. Project Resources This project will necessitate the following resources: A team of developers to design and construct the platform. A dedicated project manager to oversee the entire process. A budget to cover resource and development charges. A testing team to guarantee that the platform satisfies the users’ needs. A support crew to assist with technological issues. Project Timeline The total time estimate is 12 weeks. The following is the project timetable for this project: 4 weeks for design and development 2 weeks for testing and debugging Deployment time: two weeks Four weeks of training and support Descriptions, Mock-ups, or Functioning Code The design and development of the communication platform will begin with building a user-friendly, easy-to-use, and navigate interface (Cimini, et al, 2020). The forum will be developed with an easy-to-use user interface that allows users to access and exchange information easily. The software will also give users secure login access and the ability to track and manage tasks. The platform will feature file sharing, group and project creation, and real-time collaboration. The platform will be developed by a team of professional developers who will establish the user interface and develop the platform’s features and capabilities. An experienced project manager will oversee the development process and guarantee that the project is finished within the time limit specified. The project’s testing and debugging phase will include a team of testers who will ensure that the platform satisfies user needs and is free of faults and problems. The platform will be ready for deployment once it has been tested and debugged. The deployment step will include installing the forum on the required servers and configuring the medium for use. The training and support phase will be the project’s last phase. During this phase, support staff will assist customers with technical issues and verify that the platform is configured correctly and running effectively. A training team will also give users instructions on utilizing the forum and other required information. This project’s schedule is projected to be 12 weeks from the start of the design and development phase to the end of the training and support phase. This timeframe is subject to change based on the project’s complexity and the availability of resources. Functionality solution This project’s communication platform enhances collaboration between departments, supervisors, and employees. The forum will allow users to rapidly access and share information, organize groups and projects, and track and manage work. The platform will give users an easy-to-use, user-friendly, and simple-to-navigate interface. Thanks to the software, users can safely log in and track their work. Users can also post and share files, organize groups and projects, and work in real time on the site. The program will also include notifications and alerts to keep users informed of the status of their activities, as well as the ability to assign tasks and track team members’ progress. Users can optimize their workflow, interact more effectively, and remain on top of their duties with these capabilities. The platform will be designed to be responsive and user-friendly, allowing users to access it via their mobile devices. This will enable users to access the platform anytime and anywhere. The forum will be connected with other software solutions, such as email and calendars, to ensure users can access all relevant information (Dave, et al. 2021). This will enable users to keep track of their upcoming tasks and appointments and any critical updates. The platform will have optimized mobile use features, such as a streamlined navigation system and a simplified user interface. This will enable users to navigate the platform quickly and easily. The platform will be hosted on a secure server with the necessary infrastructure to ensure maximum security. All data will be safely stored and encrypted, and all communications will be conducted over specific channels. The platform will be continually monitored for any potential security threats. Regular backups will ensure that no data is lost during a system failure. Access to the venue will be restricted to authorized users, and strict authentication protocols will be implemented to ensure that only authenticated users can access the data. The system will be regularly updated with the latest security patches and software updates to ensure that any potential vulnerabilities are addressed and patched quickly. The platform will also provide analytics tools for tracking user interaction and platform usage. Managers will be able to monitor how the forum is being utilized and make any required changes to ensure the platform satisfies user needs (Hassanien, et al, 2019). The platform will also have a help desk mechanism to assist users with technical issues. This allows users to acquire the assistance they require quickly and ensures that the platform is utilized to its most significant potential. Security Solution The security of the communication platform is critical. The following procedures will be performed to ensure the platform’s safety. To ensure the platform’s security, the server hosting the venue will be outfitted with the most stringent security policies and methods. Data encryption, firewalls, antivirus software, and other security measures are used to safeguard the platform from hostile assaults (Luo, et al. 2022). In addition, frequent backups will be performed to guarantee that data may be retrieved in the case of a system failure or other unanticipated occurrence. These backups will be kept in a secure offsite location to safeguard the platform from further data loss. Strict access controls will be implemented to guarantee that only authorized individuals can access the platform and its data. Passwords will be encrypted and saved using a secure hashing technique, giving users a safe login experience. This guarantees that user credentials are kept secure and that unauthorized workers cannot simply access them. The platform will be constructed by all applicable data protection legislation and standards, such as General Data Protection Regulation (GDPR), Personal Information Protection and Electronic Documents Act (PIPEDA), and California Consumer Privacy Act (CCPA) to ensure that user data is secure and secret. Two-factor authentication (2FA) adds extra protection to user accounts by requiring two distinct pieces of information to confirm a login. Because it takes two different pieces of information that only the user is likely to have, this two-step method helps prevent unwanted access to user accounts. Two-factor authentication might be accomplished in the context of the proposed platform using a password and an SMS number. The user will be prompted to enter their account password and an SMS code issued to their cell phone. This additional criterion would assist in safeguarding the user’s account against unwanted access by requiring only the user is likely to have two pieces of information. If the user’s password is ever hacked, the SMS code adds an extra degree of security to prevent anybody else from accessing the account. The platform will be monitored for suspicious behavior, and administrators will get automatic notifications if questionable conduct is found. The forum will be examined regularly for security flaws, and any potential dangers will be rectified as soon as possible. The platform will also contain a complete user access management mechanism, allowing administrators to create user access levels and restrict who has access to which portions of the site (Rithisha, et al, 2022). This system will guarantee that only authorized users have access to sensitive data. Budget Plan This project’s budget will cover the costs of resources and development. This project is expected to cost $100,000 in total. This budget is liable to vary based on the project’s complexity and the availability of resources. The following is a breakdown of the project’s expected costs: Development $50,000: This price includes the cost of the development team, which will be in charge of designing and creating the platform. This cost consists of any software or tools required for platform development. Project Management $10,000: This price includes the cost of a professional project manager to oversee the project. This cost includes the cost of any project management software or required tools. The cost of testing is $15,000: This fee covers the expense of a testing team to guarantee that the platform fulfills user expectations and is free of faults or defects. This cost includes the cost of any essential software or tools for testing. Investing $5,000: This cost includes the price of deploying the platform on the required servers as well as configuring the medium for use. This cost also includes the cost of any essential software or tools for deployment. Training and Support: $20,000: This fee covers the cost of training and support staff who will advise customers on how to use the platform and give technical support. This cost also includes the cost of any software or equipment required for training and support. Conclusion This project will entail the creation of a user-friendly communication platform that is simple to use and navigate and promotes cooperation across departments, managers, and workers. The forum will be built to increase corporate communication by allowing users to easily access and share information, organize groups and projects, and monitor and manage work. The project will need a development team, a dedicated project manager, and a $100,000 budget to cover the expenses of resources and development. The project’s timetable is projected to be 12 weeks. References Arlati, A., Rödl, A., Kanjaria-Christian, S., & Knieling, J. (2021). Stakeholder participation in the planning and design of nature-based solutions. Insights from CLEVER cities project in Hamburg. Sustainability, 13(5), 2572. Cimini, C., Boffelli, A., Lagorio, A., Kalchschmidt, M., & Pinto, R. (2020). How do industry 4.0 technologies influence organisational change? An empirical analysis of Italian SMEs. Journal of Manufacturing Technology Management. Dave, H., Sonje, S., Pardeshi, J., Chaudhari, S., & Raundale, P. (2021, March). A survey on Artificial Intelligence based techniques to convert User Interface design mock-ups to code. In 2021 International Conference on Artificial Intelligence and Smart Systems (ICAIS) (pp. 28-33). IEEE. Hassanien, A., Amin, M. G., Aboutanios, E., & Himed, B. (2019). Dual-function radar communication systems: A solution to the spectrum congestion problem. IEEE Signal Processing Magazine, 36(5), 115-126. Luo, J., Vanhoucke, M., Coelho, J., & Guo, W. (2022). An efficient genetic programming approach to design priority rules for resource-constrained project scheduling problem. Expert Systems with Applications, 198, 116753. Rithisha, P., Deena, B., Laxmi, R. D., & Babu, T. R. (2022). Automatic Html Code Generation from Mock-Up Images Using Machine Learning Techniques. JOURNAL OF ALGEBRAIC STATISTICS, 13(3), 5439-5445.
Full Project Paper Compile all 5 chapters into a single cohesive final project plan. The final paper must include a cover page, executive summary, table of contents (list of tables, list of images, if
13 Phase 4 Implementation Plan And Phase 5 Ongoing Maintenance and Recommendations Mohammed Ubaid Ullah Khan Westcliff University CAP 690 Masters Applied Capstone Professor: Ledly Moss February 13, 2023 Phase 4 Implementation Plan Introduction Technology has become a key component of corporate communication, allowing businesses to interact more effectively with their workers, customers, suppliers, and other stakeholders. Implementing new technology may be a difficult process that demands careful preparation and execution (Cimini et al., 2020). Technology and corporate communication are inextricably linked. In today’s digital age, communication is increasingly performed through electronic methods such as email, instant messaging, and video conferencing. Many companies rely on technology to facilitate and support their day-to-day operations. An effective project design and execution strategy are required to guarantee that these technologies are successful and efficient. This chapter presents an overview of a technology-related project’s design and execution strategy in the context of corporate communication. Project Design This project aims to create a technology-based solution for an organization’s communication needs. This project will concentrate on developing technologies to meet the communication demands of a company. The project design is outlined in this document, which includes the project schedule, specific project activities, and timeframes. Project Scope The project scope covers the design and implementation of a technology-based communication solution for an organization. The solution should comprise all of the essential hardware, software, and other components to achieve the company’s communication goals efficiently. The solution should be built to be scalable and capable of adjusting to changing organizational demands. Project Objectives Determining project goals is the first stage in the project design process. Knowing the project’s targeted goals clearly will guide the project design and execution strategy. The project aims at technology and corporate communication and may include boosting communication speed and dependability, strengthening data security, or offering access to new technologies. The following are the project’s goals: Create a technology-based communication solution for an organization. Create a project schedule that includes specific project activities and dates. Create a comprehensive implementation strategy to ensure the solution is properly executed. Monitor the implementation process to ensure that the solution satisfies the company’s needs. Project Schedule Creating a timetable is the second phase in the project design process. This timetable should include the start and finish dates for each project activity or phase. Setting realistic deadlines for each activity and planning for contingencies in the event of delays is critical. The following timetable will be used to create the project schedule: Requirements collecting and analysis – 4 weeks Requirements collecting and analysis – 4 weeks Technology solution design – 6 weeks Hardware, software, and other components acquisition – 6 weeks Solution implementation – 8 weeks Monitoring and assessment – 4 weeks Project Tasks The project tasks are divided into four phases: Phase 1 – Requirements Gathering and Analysis Gather information on the communication requirements of the company. Analyze the data and establish the technological solution’s needs. Create a clear strategy for the technological solution’s design and deployment. Phase 2 – Design of Technology Solution Create a technological solution to satisfy the communication demands of the company. Create a precise strategy for purchasing hardware, software, and other components. Phase 3 – Acquisition of Hardware, Software, and Other Components Purchase the required hardware, software, and other components. Set up the hardware, software, and other components. Phase 4 – Implementation of the Solution The project can be implemented after the design is finalized. Depending on the nature of the project, the implementation process may include purchasing hardware and software, installing the hardware, configuring the software, testing the system, and teaching staff how to use the system. Install the Technology Solution: This stage entails installing the technology solution, configuring the settings, and checking that it is operational. It may entail testing the solution to ensure it fulfills the required specifications and integrates with other systems. This stage also includes establishing security policies and backups to guarantee that the technological solution is used safely and securely. Train Users on the Technology Solutions: In this stage, users are taught how to utilize and operate the technology solution. It may contain instructions on how to use the program, best practices advice, and assisting users in becoming acquainted with the technological solution’s features and capabilities. Monitor and Evaluate the Performance of the Technology Solution: This phase entails monitoring the performance of the technology solution. It may entail tracking usage, monitoring system performance, and testing to ensure that the technological solution fulfills the intended specifications. This stage also includes analyzing the solution’s performance and making modifications as needed to improve the technology solution’s efficiency and effectiveness. Project Resources The third phase in the project design process is to identify the resources that will be required. Personnel, hardware, software, and other resources are all needed to finish the project (Fischer et al., 2020). It is critical to guarantee that the resources required to finish the project are accessible and that the budget is adequate to pay the project’s costs. The following resources will be required for the project: Technical Specialists: Technical specialists are communications technology professionals who understand the organization’s communication needs and the appropriate technical solutions. They are in charge of analyzing the company’s needs and offering acceptable solutions to satisfy those demands. They also offer recommendations on the finest technology, systems, and services to fulfill the firm’s needs. Project Manager: A project manager manages the coordination and completion of the project within the schedule and budget constraints. They are in charge of creating a project plan, allocating responsibilities to team members, tracking progress, and ensuring that the project is finished on schedule and within budget. Budget: A communications technology project’s budget should contain the cash to purchase hardware, software, and other components. Training, installation, configuration, and maintenance funding should also be included. Installation, Configuration, and Maintenance Team: The installation, configuration and maintenance team configures and maintains the technological solution. They are also responsible for debugging any developing issues and giving technical help when necessary. They may also monitor the system’s continuous maintenance and updates. Project Monitoring The system should be reviewed regularly to verify that it accomplishes the desired goals and objectives. Regular evaluations of the system’s overall performance and user satisfaction should be part of the monitoring process (Namugenyi, Nimmagadda, & Reiners, 2019). This may be accomplished through user feedback questionnaires and system use metrics. The obtained data should be evaluated to identify any areas that require improvement. Any identified hazards should also be addressed to ensure that the system operates effectively and securely. Corrective steps should be implemented as soon as possible to avoid additional problems. Conclusion This document’s project design outlines a detailed approach for effectively adopting a technology-based solution for an organization’s communication needs. It comprises a summary of the project scope, timeframe, and actions that must be done for the project to be finished effectively. The project timetable is separated into segments, with comprehensive instructions and tasks. These activities involve assessing the present communication system, developing a new one, installing and testing it, and teaching staff about its use. The project also specifies the resources and technology needed to complete the project successfully and the budget and timeframe for each activity. With this complete approach, the project should result in a successful and effective technological solution for an organization’s communication needs. Phase 5 Ongoing Maintenance and Recommendations Introduction Organizations must ensure that their systems are continually maintained and updated in the world of technology to guarantee that their consumers and stakeholders receive the greatest quality of services. Organizations must maintain a complete maintenance strategy that includes regular software upgrades, disaster recovery strategies, and facility management. This chapter will go through the continuous maintenance of the newly installed project solutions and how they will be supported. It will also go through any additional recommendations for future work to be done when this project is completed. Software Updates Software upgrades are an essential component of any effective maintenance strategy. Maintaining the most recent software versions, security updates, and bug fixes are critical. Regular software updates guarantee that the system is safe and functions efficiently. Organizations should also develop a method for testing changes before installation to verify that they are functional (Petersen et al. 2021). Organizations should have a procedure for testing and verifying software upgrades before they are distributed to guarantee that they are executed appropriately. Organizations should also develop a timetable for when and how frequently updates should be conducted. Organizations should have a method for backing up the system before upgrades if the update produces unanticipated difficulties. Facilities Management Facilities management is an essential component of every organization’s maintenance strategy. It is critical to guarantee that the organization’s facilities are in excellent working order and that any necessary repairs are completed on schedule. Organizations should have a method for recognizing and responding to facility maintenance issues. All facility maintenance chores should be scheduled, performed, and documented using this system. Organizations should have a strategy for tracking any required repairs or upgrades. Disaster Recovery Plans Disaster recovery plans are a critical component of any effective maintenance strategy. Organizations should have a detailed strategy outlining how they would respond in the case of an emergency. This strategy should contain data backup methods, system restoration procedures, and other measures required to respond to an emergency. Organizations should develop a procedure for testing the disaster recovery strategy regularly. This procedure should involve frequent testing to ensure that the plan is current and that the company is prepared for any potential emergency. Training of Technical Support Staff A complete training strategy for technical support workers should include classroom and hands-on training. Classroom training should include information on the organization’s systems and procedures, troubleshooting techniques, and customer service abilities. Working with the organization’s systems, processes, and procedures, as well as genuine customer challenges and scenarios, should be part of the hands-on experience. The training strategy should also incorporate regular evaluation and feedback. This may include examinations, quizzes, and performance evaluations to ensure that the technical support staff’s skills and knowledge are up to date. Feedback should be offered to technical support workers to identify areas that require more training. The training schedule should provide time for technical support workers to practice and improve their abilities. Working on simulated client issues and scenarios and participating in group activities such as role-playing customer service scenarios may be required. This will assist technical support workers in gaining a better grasp of the organization’s systems and procedures and confidence in their abilities to manage client concerns. Recommendations In addition to continuous maintenance of newly deployed project solutions, further recommendations for future work may be made. The business should determine how to manage software upgrades, patches, and bug fixes if the project involves a program or web development solution (Roztocki, Soja, & Weistroffer, 2019). If the project involves a network upgrade, the business should consider installing a full WiFi solution as the following project. If the project includes a website, the organization should consider how it will be handled and updated to stay relevant. Conclusion Organizations must ensure that their systems are continually maintained and upgraded to provide the best possible service to their consumers and stakeholders. Organizations must maintain a complete maintenance strategy that includes regular software upgrades, disaster recovery strategies, and facility management. Organizations should have a method for training and evaluating technical support workers. Organizations should evaluate any additional recommendations for future work when this project is completed. References Cimini, C., Boffelli, A., Lagorio, A., Kalchschmidt, M., & Pinto, R. (2020). How do industry 4.0 technologies influence organisational change? An empirical analysis of Italian SMEs. Journal of Manufacturing Technology Management. Fischer, M., Imgrund, F., Janiesch, C., & Winkelmann, A. (2020). Strategy archetypes for digital transformation: Defining meta objectives using business process management. Information & Management, 57(5), 103262. 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