Organizational Leadership Discussion

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Mr. Barney, the CEO, has received your memo request to be considered for further leadership positions.  He has decided to put you to the test!  He assigns you to help his Director of Payroll, Loretta Cash with a problem. 

You walk over to Payroll and visit Loretta.  She is visibly upset.  She has just received her annual performance review from her manager.  This is a 6-month review, as Loretta was recently assigned to this role after working with great success for 10 years in another area of the Accounting Department.  As part of this review, her manager interviewed the six members of the Payroll Department, who all answer to Loretta. Loretta shares with you some of their comments: 

“Loretta marched in here thinking she knows everything.  She doesn’t want to listen to any of our ideas.  It’s her way or the highway.” 

“We really don’t know Loretta all that well.  She keeps to herself…except of course when payroll deadlines are due, and then she’s all over our backs.” 

“She acts as if she is perfect.  I’m scared of getting yelled at when I make a mistake.” 

“Most times, Loretta is fine, but when we have a deadline she micromanages us.  I literally dread coming in to work on days payroll is due because I know Loretta will be watching over us like a hawk.” 

Answer the following questions, and support your answers with the course materials: 

What is the root cause of Loretta’s problem?

List three specific recommendations that Loretta can do today to turn this situation around.  Make sure the three recommendations are actionable (in other words, Loretta can take your advice and put it into practice immediately) and specific (in other words, not too general that it cannot be easily understood). For example, “improve communication skills” is not actionable today, and too general to be clearly understood.  However, “give immediate feedback to demonstrate she is actively listening” can be put into practice today and is specific enough to be understood. (Do not use this example in your answer!).

Completing the Discussion

Read the grading rubric for the project.  Use the grading rubric while completing the project to ensure all requirements are met that will lead to the highest possible grade.

Third person writing is required.  Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:

  1. Contractions are not used in business writing, so do not use them.

Paraphrase and do not use direct quotation marks. This means you do not use more than four consecutive words from a source document, but put a passage from a source document into your own words and attribute the passage to the source document. Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa. If direct quotes are presented, they will not be included in the grading.  If direct quotes are used (even if no quotation marks are used) they will be excluded from the grading.

  1. Direct quotes are NOT allowed if they are quotation from course materials. This means you do not use more than four consecutive words from a source document, but put a passage from a source document into your own words and attribute the passage to the source document, using in-text citations in APA format.  Changing words from a passage does not exclude the passage from having quotation marks.   If more than four consecutive words are used from source documents, this material will not be included in the grade and could lead to allegations of academic dishonesty.

In-text citations should be included in ALL SECTIONS of the report, and should demonstrate application of the course material.  Note that a reference within a reference list cannot exist without an associated in-text citation and vice versa. Provide the page or paragraph number for ideas that are reference in all in-text citations.

You may only use the course material from the classroom.  You may not use books or any resource from the Internet.


Theme 1: Companies need to make money to stay in business.  The leader in the organization is to create a vision and mission.  The vision and mission drives decision making in the organization so that resources of the organization, including human resources, are used properly to make financial sustainability happen.


Principles of Management: Chapter 4.3 The Roles of Mission, Vision, and Values

Walt Disney Company’s Mission Statement and Vision: Formula for Success (An example of how they work together to bring corporate success in environmental sustainability)

Management Tools: Mission and Vision Statements

Strategy, Mission, and Vision: How Do They All Fit Together?

  • Theme 2: Strategic thinking is how Biotech’s vision is crafted by leaders to create organizational wealth, customer satisfaction, and sustainability.  Stated at the outset, leadership talent needs to be built and available to make a company grow in today’s business environment.  Strategic thinking can be done by anyone, but requires an open mind, a positive attitude and an organizational culture that aligns with the vision.


Why Is Strategic Thinking Important to the Success of Business? 

The Strategic Thinking & Strategic Planning Process

Integrating Strategic Thinking into your Organization for Long-Term Competitive Advantage

Three Keys To Improving Your Strategic Thinking

  • Theme 3: Being proactive as a leader means planning for the leadership of tomorrow. In order to sustain competitive advantage, leaders need to plan for tomorrow by ensuring the knowledge garnered by Baby Boomers is harnessed and shared with younger generations before they retire.  Succession planning involves deciding on the leadership of tomorrow, with the knowledge we have about our organization today. This handing of the torch is more than just filling future leadership openings; succession planning ensures that our company’s wealth of expertise, what is commonly called “tribal knowledge”, is protected. 

Successful Organizations Need Leaders at all Levels

9 Tips for Effective Succession Planning

Leading Cultural and Generation Diversity

Diversity and how it Improves Leadership

Leading the Four Generations at Work

Inclusive Leadership: Effectively Leading Diverse Teams

What is Cultural Intelligence?

Leading and accumulator of knowledge  

Importance of Knowledge to a Growing Business

  • Leading Innovation

How to Lead a Culture of Innovation

Read and View: 

  • Personality, Leadership, and Emotional Intelligence         

How Implicit Personality Affects Leadership

Emotional Intelligence and Leadership

What is emotional intelligence?

Interview of Daniel Goleman, Emotional Intelligence Social Intelligence and Leadership

Personality and Leadership

Critical Leadership Skills: Key Traits That Can Make or Break Today’s Leaders

  • Moral Compass Leading with Values

Moral Intelligence for Successful Leadership

Why Leaders Lose Their Way

  • Cultural Intelligence

Why You Need Cultural Intelligence and How to Develop it

Week 6: Leaders and Followers

  • Theme 1:  A leader can plan and strategize all he or she want but they cannot succeed if the vision cannot be sold to others.  Influencing people to follow is about creating trust, which is the building block of the leader-follower relationship. 

Having a story is not enough!  A leader must sell the story to others.  This means a leader must learn about his or her own style, traits, knowledge, etc. in developing knowledge about others.   The leader will create a relationship that if successful will result in “others” following the strategic vision.  The leader-follower relationship is crucial to successfully selling the story to others.  One truth to the leader-follower relationship is that the relationship must be based on mutual trust if it is to succeed.

  • Read/View:

First Follower: Leadership Lessons from Dancing Guy

Followership is Underrated and Misunderstood

Leadership and Followership: What Tango Teaches Us About These Roles in Life

Building and Sustaining Relationships

The Leadership Relationship, Part I – Understanding Trust

The Allure of Toxic Leaders: Why Followers Rarely Escape Their Clutches

  • Theme 2: Authentic Leadership and the Emotional Bank Account – If trust is the cornerstone of leadership, how do we get there? If there is one thing we have learned in our study of leadership, it is that mutual trust is the most valuable element to the leader-follower relationship.  Mutual trust requires authentic leadership.

Authentic Leadership 

What is Authentic Leadership?

Your Emotional Bank Account

The Emotional Bank Account

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