United Airline Case Study “Man Dragged”
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Please read the case ” it is one page” that explain what happened for a man who dragged off plain by United Airline last year.
What I need is that in one page or less.
1- in your opinion, how could United Airlines correct this situation and manage their company reputation in order to gain their customers’ trust again?
2- please write three to five points of solutions without cost on the company, and must be from your opinion.
3- please provide three resources that helped you find these solutions. It could be from news, articles, blogs, whatever.
please see the attached